Top 10 HR Technology Predictions for 2020

As an employer, you should focus on adopting changes that will positively impact your overall recruiting efforts and will help you find the right candidates. Today, HR professionals will need to level up their recruitment game, change their tactics, and embrace technology to enhance candidate as well as the employee experience.

As corporations gear up for 2020, future technology predictions 2020 show that HR leaders will face a plethora of hurdles — from battling it out to get the top talent to struggling with acute shortage of right talent. Latest human resource trends indicate that HR professionals will need to level up their recruitment game to provide impactful insights in different business decisions.

The most widely accepted HR technology prediction 2020 among the industry experts is that AI or Artificial Intelligence will create a major impact on the recruitment process, enhancing the candidate experience as well as the employee experience. Further, the HR department would also need additional technology, including online tools and platforms, to maintain and enhance their remote employees, embrace diversified hiring strategies, and create agile teams. So, let us delve into the top 10 HR technology predictions of 2020.

1. The impact of AI

AI or Artificial Intelligence has affected every department of every business, and Human Resources is no exception. Experts say that the introduction of AI will simplify work, increase productivity, lead to seamless work actions and processes, and improve efficiency by greatly reducing the instances of repetitive old-fashioned work. This will help the company to focus on more insightful and high impact tasks by providing easy access to visualisation and curated data, facilitated by AI and bots.

Trends in HR indicate that AI will create a notable impact on the Human Resources industry, which will be enhanced by the application of the power of cloud-based computing and relevant tools and hyper-sophisticated algorithms for multiple human resources focussed applications.

2. Diversity and Inclusion

The HR technology trends 2020 predicts that diversity recruitment will no longer be a specialised field of recruitment handled by an expert. Diversity recruitment will be incorporated into the mainstream recruitment process. Corporations have become aware of the increasing need for inclusion in the workplace.

What started as a special department to focus on diversity in recruitment has gradually merged itself with mainstream recruitment. Experts say that this is a good sign for the Human Resources sector, which is experiencing huge advancement in technology and a unified approach to recruitment.

3. Growth of on-demand and customised online platforms

More organisations today are open to exploring the possibility of a remote workforce, along with providing increased flexibility to the employees. Thus, it has become imperative for the HR department to adapt to changing corporate dynamics in 2020. The HR division today needs to ensure that they create technology that is convenient, accessible as well as user-friendly to the remote employees dispersed across continents.

On-demand or customised online platforms are expected to play a more relevant role in solving the needs of each employee. Thus, the legacy software of Human Resources should adapt to the requirements of the new technology and its users.

4. Transparency in the management of performance

HR tech trends suggest that technology will play a significant role in creating transparency in the management of performance of its employees. Technology will lead to transparent employee-manager relationships. Employers will leverage the latest technology to encourage right conversations, delivering honest and focussed feedback between employees and managers, and introducing efficient two-way accountability for the actions. With the introduction of technology, performance management could become simple, real-time and more introspective.

5. Increase in demand for multiple communication channels

Gen Z and millennials are touted to be the biggest drivers of change in HR technology. This generation is much more aware of technology and approves of its increased application in the workplace. The extent of this behaviour is that the population demography expects ongoing, mobile and immediate omnichannel communication within the workplace.

They give more value to experiences at work rather than salary, forcing the employers to focus and prioritise a rather intangible asset called culture ahead of monetary benefits. To meet this increasing demand for greater use of technology and smooth employee experience at work, employers would be required to spend more on digital transformations.

6. The rise of UEP or Unified Engagement Platform

For a long time now, companies have been demanding for a unified platform for executives, managers and employees to manage all the digital work, apart from the general HR tasks. Off late, companies have found increasing acceptance of a uniform technology and reaping the rewards that it holds.

As per the latest HR technology trends, UEP or Unified engagement platforms can eradicate the frustrating, highly fluctuating and choppy user experience of various individual software interfaces, replacing them with Unified Digital User experience. This system is so robust that the user would have no information about the backend of it.

7. Importance of company culture

Latest trends in HR indicate that strong and cohesive company culture will be the key force in attracting top talent. The millennial job seeker doesn’t get influenced by nap rooms and free lunches in the workplace. They need something more cohesive and substantial. They care more about if the company culture treats its employees equally or not.

This means that better career development opportunities, transparent senior leadership and meaningful benefits (such as paternal leave) hold more prominence for the candidates. And these features can influence the decision of the candidate on joining the company. Technology predictions 2020 will find companies focussing on enhancing the company culture and putting their employees first.

8. Adoption of on-demand talent models

Latest human resource trends of 2020 show increased adoption of on-demand talent models and open workforce networks to enhance their talent acquisition policies. The gig economy (short-term contract and freelance work) offers more flexibility to the workforce.

That is why more and more millennial workers are increasingly adopting this lifestyle. According to the latest study, approximately 48% of the Gen Z workforce already works as freelancers. Thus, to discover candidates with skills in high demand, HR has to be innovative with their retention as well as recruitment efforts.

9. Targeting high-growth corporations

HR predictions also indicate that the intrinsic technology will mainly target high-growth corporations, as they experience increased role switching and turnover rates in comparison to other medium organisations. They will leverage HR technology to act as a buffer and to fill the loopholes in the onboarding process of new hires.

10. Handling agile teams

The employment market today has become more dynamic. This means that the requirements of the job will evolve faster than one can keep track of. This requires a constant restructuring of workers and staffing models. Employers would need to employ the right tools to effectively communicate these changes and ensure a smooth supply that suffices the ever-changing demands of the market. Plus, they would need efficient technology to reskill and empower their existing workforce to align their work with their career goals.

These are the top technology predictions 2020 that will greatly influence the transformation of Human Resources. As an employer, you should focus on adopting these changes, as this will positively impact your overall recruiting efforts and will help you find the right candidates.

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